Strategies of communication Essay Example | Topics and Well Written Essays - 1750 words

Strategies of communication - Essay Example The aforementioned points are important in all communicating situations whether one is transmitting persuasive, positive or negative messages. However, it must be noted that communication can be misinterpreted even if there is nothing wrong with the message due to a number of reasons. The research shows that implicit personality, logical error, the halo effect, stereotyping, differences in perception, incorrect filtering, language problems, poor listening, differing emotional states, differing backgrounds, information overload, message complexity, lack of trust, differing status, and closed communication climate can influence the process of decoding. I have been working, most of the time, in Marketing and Sales departments in different companies after completing my education. Marketing and Sales are generally considered a key department for all organizations as it generates revenues for the organization, which is vital for the survival of the organizations. Working in this department means that a person should have high communication and analytic skills because not only he holds meetings with external clients but also spends considerable time in holding meetings with various departments of the company. Almost six months ago, I changed my company and joined the current firm as General Manager where I have a team of 30 people. The climate of the organization was antagonistic and morale of the employees of the department was not very high when I joined the company.

Food and Baverage Operations Management Assignment

Food and Baverage Operations Management - Assignment Example In between these times, the demands as well as production are slow and there are valleys. Another important characteristic of the food production as well as the beverage and food service system is that both these factors are labor intensive and not involve not only the skilled but the unskilled workers as well. The fact that the men us tend to change at daily basis shows that the pattern of food production also varies largely. The above mentioned characteristics are seen to create challenges emerging in not only production but also in scheduling employees, high food and labor coasts and lastly difficulty in staffing. The food service directors strive to eliminate the effects of these traits and search for ways to reduce them. Since the conventional food service systems are highly responsible for these characteristics to exist, several other foodservice systems provide solutions to this issue. The different foodservice systems include the conventional system, assembly serve, ready prepared and lastly the centralized or commissary system. Different factors possess specific effects on the menus and recipes for each of these foodservice systems. The first and foremost factor is the nature of the menu that is being finalized; this factor is followed by other features such as size of the operation for which the menu is being decided, the quality of the operation along with the objectives of the operation. Furthermore, the type age group and quality of customers the specific system will be targeting also plays a major role in deciding the menu as well as the recipes. This includes the food habits as well as the food preferences of the customers being targeted. Since nutritional balance of the dishes in the menu is of immense importance, it is vital that the dishes that are being produced have a nutritional balance. Since in the given case study, 50 guests are adults, so the men u planned will contain more dishes that

Ginseng: Alternative Treatment for Menopausal Symptoms :: Medicine Medical Drugs Essays

Ginseng: Alternative Treatment for Menopausal Symptoms By the time women reach their late forties or early fifties, their ovaries begin producing less and less of the reproductive hormones estrogen and progesterone, resulting in the uncomfortable symptoms commonly known as menopause. During menopause, a woman will usually experience many symptoms which will greatly interfere with her quality of life - hot flashes, night sweats, vaginal dryness, mood swings, lack of concentration or irritability, and interrupted sleep. Once her menstrual cycle has completely ended, other bodily changes occur, such as thinning of the bones, often resulting in osteoporosis, and less pliant blood vessels, placing her at risk of heart disease. Many women turn to estrogen replacement therapy as a means of finding relief from the burden of menopausal symptoms because of its high efficacy and other beneficial properties. Estrogen replacement has been shown to significantly reduce the frequency of hot flashes, and patients receiving this treatment reported improved sleep quality and sense of well being. It has also been found to decrease sleep latency and increase REM sleep, thereby reducing insomnia and subsequent fatigue (Ginsburg, 1994). Although estrogen replacement has produced drastic improvement in women's menopausal hindrances, some women are ineligible or uncomfortable with the idea of taking hormones and opt for a natural solution - ginseng. Ginseng - the Natural Alternative Ginseng, the root of the Araliaceous plant, has been used for several thousand years in the Orient as a tonic and restorative. Pharmacological investigations by Western pharmaceutical firms, encouraged by the growing interest in herbal remedies in the West, show that ginseng acts as an adaptogen, meaning it can bring abnormal physiology into balance by helping the body increase resistance against noxious or stressful physical, chemical, or biological influences (Chong & Oberholzer, 1988). Ginseng's potential capacity to increase nonspecific resistance to various stressors is the reason it has been used as an alternative treatment for menopausal symptoms. It is important to remember that the effects of ginseng will vary different individuals depending on diet, lifestyle, exercise and other drugs. In other words, an individual's health and hormonal regulation will essentially determine the effects of ginseng (Bahrke & Morgan, 1994). It is possible for some individuals to respond to ginseng, while others will show no response at all. Ginseng and Hot Flashes Hot flashes are experienced by 60 - 85% of menopausal women and they may occur infrequently, or as frequently as 20 times a day (Ginsburg 1994).

Narratives in Conversation

Narratives in Conversation By Agatha Xaris Villa INTRODUCTION This essay focuses on the study of the narrative most prevalent in everyday conversations – the conversational narrative. First, it discusses a definition of the narrative from a structural level based on the structure of conversational narrative presented by William Labov (1972). Next, it enumerates some of the important functions which the narrative is able to achieve both on a personal level and also on the interpersonal. Lastly, it ventures to explore the notion of the narrative based on its context – language and society, culture.NARRATIVES: A STRUCTURAL PERSPECTIVE In the 1960s and 1970s, William Labov developed what is now commonly believed to be the general structure of a narrative. His research involved ‘a focus on spontaneous recounting of experience’ and the capturing of vernacular, unmonitored speech. He interviewed African American youths in South Harlem and asked them whether they h ad ever encountered a life-endangering experience. He found that the stories which ensued from these interviews ‘reduced the effects of observation to a minimum’ (Labov, 2001) and referred to them as oral narratives of personal experience.Through his study, Labov noted some very important structural characteristics of oral narratives. First, he observed that the events featured in narratives often appeared in the order in which they actually happened. According to his definition, the narrative was a way of retelling (i. e. narrating) the action sequence of an event that had already happened. Therefore, parts of conversation considered to be ‘narrative’ was limited to the discursive data contributing to the recounting of the turn of events.All other parts which were not directly related to the story served the purpose of backing up the story. He claimed that these oral narratives usually had a basic structure composed of any of the following six basic parts: (1) Abstract, (2) Orientation, (3) Complicating action, (4) Evaluation, (5) Resolution and (6) Coda. Using a transcript of ‘Sample Stories – Stories about mothers’ (CD-ROM 1, Band 6)(Appendix 1. 1), we may illustrate these elements as they occur in actual oral narratives. The data presented has two speakers: a female interviewer (A) and a male interviewee (B).The transcript also features two accounts: the first is with regards to (B)’s early memories of his mother who was training as an educational psychologist and the second of which occurred sometime during his adolescence. By definition, an abstract is a synopsis of what the story is about. Looking at the transcript of ‘Stories about mothers’, it is useful to note that the first story offered by (B) seems to lack an abstract. This, however, is understandable as his story was elicited by (A)’s question regarding childhood memories of his mother. Therefore, the interviewer provided th e abstract prior to the beginning of the narrative.In the second story, the abstract is located in line 21-22 wherein (B) cites when his mother was ‘most sympathetic’ to him – during his ‘adolescent rebellion stage’. Typically, the orientation appears first in the narration and begins by citing the basic details of the story: that is, the ‘who’, the ‘what’, ‘where’ and ‘what were they doing’ of the narrative. In our transcript we can detect the beginning of an orientation in lines 5-10 in which (B) recounts when his mother had begun studying educational psychology and some of the tests she carried out on him and his brother.The complicating action effectively answers the question – ‘then, what happened? ’ An example may be found in line 11 where (B) said recalls his mother’s reaction to a ‘slightly alarming’ result of an inkblot test. The complicating action i s the only element which Labov believed to be a pre-requisite to a narrative. On the other hand, evaluation is the only element which does not necessarily happen in sequential order in a story. It may occur in any part of the story, most noticeably at the story’s climax and answers the question – ‘so what? ’.It may come in the form of ‘external evaluation’ (narrator steps in to give an evaluation)(e. g. line 10: referring to the intelligence tests as ‘actually fine’) or ‘internal evaluation’ such as intensifiers (which emphasize on aspects of a story)(e. g. ‘†¦she took it very, very seriously’. ), paralinguistic features (e. g. the use of sound effects, facial expressions and gestures) and the taking on of other people’s voices (Bakhtin, 1981). Evaluation is important to the narrative as it is a way for narrators to emphasize important parts of the story by drawing the attention of his listene rs by adding more information.An obvious paralinguistic feature which we can deduce from the transcript was (B)’s use of tone and pause. At about line 11, he starts using a rather loud and fast-paced voice but the dynamic changes in line 13 before (B) voices out his mother saying ‘Oh I see†¦Ã¢â‚¬â„¢ followed by a pregnant pause for ‘dramatic effect’. It may be argued that tone and the pauses were used evaluatively and therefore is a very good example of how people are able to use language creatively even in everyday conversation. In a narrative, the resolution is what we refer to as the concluding action – what finally happened.For example, in conclusion to the memory of the slight scare regarding the inkblot test, we are told that (B)’s mother reassures him that he needn’t worry because she was ‘just learning’ (line 15-16). The final element, the Coda, tells us how the story is relevant to the storyteller or his audie nce in the present time. A potential coda may be found in line 18 where (B) jokes that he now thinks that the results of his mother’s tests were ‘right’. The Labovian categories regarding the narrative structure has been criticized for ‘constricting’ what can be considered a story but continues to have significant impact on narrative study even today.It persists to be a useful procedure in narrative analysis by providing a succinct set of categories for defining ‘stories’. Furthermore, while it emphasizes on the ‘flow’ relationship between ‘experience, cognition and representation’ – it spends a fair amount of time taking the language into consideration before attempting to make sense of it (Squire, 2008). NARRATIVES: A FUNCTIONAL PERSPECTIVE Rather than identifying narratives according to their structural characteristics, we may also define narratives according to the function they accomplish in relation to the storyteller and his or her audience.In the process of storytelling, the narrator is not only able to recount the happenings of past events but in addition, the resultant narrative is imbued with select aspects of the teller’s identity. Through the narrative, the storyteller tells his audience the ‘kind of person’ he sees himself as. (Toolan, 2006, p. 63). Narrative identity may be projected in the narrator’s use of evaluative language. Sometimes during the course of an oral narrative, the speaker might use different styles (style-shifting) or language varieties (i. . codeswitching) in order to ‘create voices’ for their characters and may serve to help in the transmission of identity and allegiance (Maybin, 1996). In ‘Stories about Mothers’, (B) portrayed himself as an active participant in his mother’s tests. In retrospect, he seems to be telling us that at present, he is rather fond of his childhood memories of his mother (perhaps alluding that he has a good relationship with his mother now) and that he has since grown out of his rebellious teenage stage (he’s ‘mature’ now).Narratives not only serve a personal function but may also serve an important interpersonal purpose. According to the work of Norrick on nuclear families (1997), participation in co-narration (which is common practice in families and others in close relationships) is a way for family members to demonstrate and therefore solidify their position within the family. He believes that family membership may be measured by the contribution that a member is able to provide to the act of shared narration. Through the shared arration of past or recurring events, individuals exhibit shared group identity and allegiance. Norrick also points out that shared narration may also function as a way to demonstrate shared values within families. While an outsider may not have the advantage of having shared experiences with other family members and so be unable to participate in the co-telling of past events, he or she may use his or her own experiences which are similar to those of the family in order, thereby adopting values inherent with the family.In this way, outsiders may gain acceptance as ‘insiders’ of the family. All this is in agreement with Bruner’s suggestion that ‘our sensitivity to narrative provides the major link between our own sense of self and our sense of others in the social world around us’ (1986). NARRATIVES: A CONTEXTUAL PERSPECTIVE In order to gain a full understanding of the narrative, one must take context into serious consideration because stories are constantly under the influence of the narrator’s representation of experience as well as of language, society and culture.While it is a narrator’s prerogative to portray the characters and events of his story in a manner of his choice, the details of the story and the way that it i s told is largely influenced by the storyteller’s personal notions of himself, those around him and events. Stories, whether they are in written or oral form are all representations of the narrator’s experience (Toolan, 2006, p. 68). External and internal evaluations are important tools used by the narrator to be able to represent their experience of people and events through the narrative.In addition, evaluation may also be ‘embedded’ into narratives when narrators directly quote a character (Toolan, 2006, p. 68). In ‘Stories about mothers’, [B] repeatedly gives voice to his mother by quoting some of the things she used to say (e. g. You’ll be fine! ). How experiences are represented all depends on the narrator’s personal constructs. Personal constructs are inner worlds and perceptions that determine the way that we ‘see’ people and events and are largely determined and affected by language, culture and society.The importance of taking the socio-cultural context of a narrative is important especially when we move to decoding the ‘meaning’ behind narratives. In 1975, Grice explained that everyday conversations were being guided by four maxims: the maxims of Quality, Quantity, Relation and Manner (Toolan, 2006, 72). These maxims (inferential norms or so called conversation implicatures) explain how individuals are able to ‘logically’ comprehend meaning in conversation but may be insufficient when trying to explain how stories or jokes are understood.Nair (2002) proposed that in the process of narrative inferencing (i. e. , the way that we figure out what a story means), cultural cooperation between the narrator and the audience is of utmost importance. The implications regarding the importance of impliculture in narrative inferencing is that we are reminded that (1) there are aspects of narratives which are culturally situated and must be interpreted in the context of t he same culture and (2) therefore, only individuals who share the same cultural identity may fully interpret cultural narratives.The relationship between the narrative and culture is further demonstrated by the fact that stories of folklore and native traditions have been passed on from generation to generation in the form of the narrative. In this way, narratives contribute to the preservation and transmission of cultural identity and belonging. CONCLUSION Stories are commonplace in everyday life. In fact, it has been said that conversational English is largely in the form of the narrative (Maybin, 1996) – in laidback conversations with friends and relatives to our more professional interactions with colleagues in the workplace.They can be identified through their structural characteristics, the personal and interpersonal functions they serve in everyday social life and are both the result and inferred from the socio-cultural context and yet, the oral narrative remains a nat ural part of human life from the cradle to the grave – from the silly bed time stories we are told in childhood, to the epitaphs told in ‘our memory’ at our lives end. REFERENCES Bakhtin, M. M. (1981). The Dialogic Imagination. Austin. State University of Texas Press. Bruner, J. 1986). Actual Minds, Possible Worlds. Cambridge, Mass. Harvard University Press. Grice, H. P. (1975). Logic and conversation. In Cole, P. and Morgan, J. (eds) Syntax and Semantics. 3: Speech Acts. New York: Academic Press. Labov, W. (1972). Language in the Inner City. Philadelphia, University of Pennsylvania Press. Labov, W. (2001). The Social Stratification of English in New York City. 2nd edition. Cambridge: Cambridge University Press. Maybin, J. (1996)(Ed). Chapter 1 ‘Everyday Talk’. In Maybin, J. and Mercer, N. eds) Using English from conversation to canon. Routledge/The Open University. pg. 21-27 Nair, R. B. (2002). Narrative Gravity. Chapter 5 ‘Rationality and rel evance’. Oxford, Oxford University Press. Norrick, N. R. (1997). Language in Society, 26(2). pg. 199-220. Squire, C. (2008). Reading Narratives. http://www. uel. ac. uk/cnr/documents/CNRWIPJune04Squire. doc (accessed: July 2008) Toolan, M. (2006). Chapter 2 ‘Telling Stories’. In Maybin, J. and Swann, J. (eds) The art of English: everyday creativity. The Open University. pg. 54-76

The Positivism Criminology s Theory Of Human Evolution

The Positivism criminology developed in early XIX century together and was based on belief in science as a higher form of knowledge. The main features are determinisms, which assume that criminal behaviour can be conditioned by certain factors, not controlled by man. Second is individualism, specifically oriented on offender, not on criminal act itself. In contrary to classic theory, positivism believes that crime committed by human is not the result of decision-making (free will), but combination of different factors, like biology, psychology and sociology. Positivist had significant part in changing Criminal Justice System, they encouraged validity of treatment and reformations programs as way of improvement. The major influence on biological positivism had English naturalist Charles Darwin (1809-82) and his publications â€Å"On the Orgin of Species†(1859), which enclose theory of human evolution. According to Darwin,† humans come from animals and as them are subject to laws of nature rather than free will† Burke, (2009, p.63). The worth mentioning here is atavism ‘the nation that some individuals are born with features of more primitive forms of humanity†¦less suited to human civilization; more prone to aggression, with less self-control’ Jones (2013 ,p.9)which was part of Lombroso theory. Cesare Lombroso (1876) was one of the leading members of this ideology and ‘father’ of the Italian School of Positivist Criminology .He rejected Classical School andShow MoreRelatedThe Theories And Theories Of Criminology1772 Words   |  8 PagesIntroduction Criminology has emerged as a science in the recent years, and various theories and perspectives have been developed by the social scientists and criminologists in this regard. 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The Symbolism of Janies Hair in Zora Neale Hurstons...

Zora Neale Hurston was known for expressing the facets of African-American culture in her books, but her novel Their Eyes Were Watching God has elements of gender studies as well. Throughout the book, Janie’s life experiences serve as a metaphor for the historical struggle of both women and Black Americans to achieve equal rights, and various symbols throughout the book are significant in this context. Janie’s hair, in particular, is the clearest example of a symbol that represents her power and individuality. Two of the most important instances in which Hurston uses Janie’s hair as a symbol are when Janie’s hair serves as a symbol of Jody Stark’s oppression and when Janie’s hair represents her ability to have greater power than others due to its Caucasian nature. In Janie’s marriage with Jody Starks, her hair is representative of her power when Jody represses it and when he indirectly liberates it by dying. At first, Jody draws Janie in with his own authority, self-confidence, and good looks. Janie seems infatuated with these characteristics; yet, ironically, she comes to loathe them, since she realizes that authority creates an air of condescension, self-confidence causes arrogance, and good looks eventually become mundane. Jody, in addition, seems to be extremely misogynistic and treats women like property. He accordingly believes that oppressing them as he sees fit is an acceptable manner of treatment, which is shown when he forces Janie to constantly wear a head-rag inShow MoreRelatedOprah Had No Eyes to See Her Make a Monstrosity1500 Words   |  6 PagesOprah Had No Eyes to See Her Make a Monstrosity Oprah’s movie did Zora Neale Hurston’s novel, Their Eyes Were Watching God, an injustice when Oprah changed the entire purpose of the book. The changes made to characters, relationships, and the effects of symbolism makes the story unrecognizable. 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Understanding Crime Essays - 1576 Words

The Unabomber Tracing the steps of the criminal justice system through history one discovers that the main goal is to detain the suspected criminal(s) and restore security to society in general. Since the beginning of the criminal justice system attempts to understand the inner workings of a criminal mind and behavior which cause these deviations from normal thinking or acting have been a complex issue of comprehension. What causes people to exhibit certain behaviors that make them criminals? Why are the minds of criminals so hard to understand? What makes criminals act maliciously towards any aspect of society; whether it is towards people or just ideas upheld by people within society? No one really has a concrete answer to any of these†¦show more content†¦Kaczynski’s main goal was to wipe out technology or anyone who believed that technology was the way of the future. Kaczynski’s main targets were professors at technological schools or people involved with computers or co mputer science teachers. Initially, the bombs were of amateur quality and did not cause much harm. The bombs were all hand crafted and carried the inscription â€Å"FC† at one point was reported to stand for â€Å"F*@k Computers,† but it was later found to mean simply â€Å"Freedom Club.† A majority of Kaczynski’s attacks were against computer stores, computer science professors, and programming specialists. What was Kaczynski trying to gain freedom from; all signs and motivation for Kaczynski’s attacks point to his desire for freedom from technology? In 1995, Kaczynski mailed several letters outlining his goals and demanding that his paper Industrial Society and Its Future which has been commonly called the â€Å"Unabomber Manifesto.† The main argument of Industrial Society and Its Future is that technological progress is undesirable, can be stopped, and in fact should be stopped in order to free people from the unnatural demands of technology, so that they could return to a happier, simpler life close to nature. Kaczynski argued that it was necessary to cause a social crash, before society became any worse. He believes a collapse of civilization is likely to occur at some point in theShow MoreRelatedCriminology : A Common Sense Understanding Of Crime2271 Words   |  10 PagesCriminology, what are its key tasks and questions, and how does it challenge a â€Å"common sense understanding of crime†. As human beings we all see and hear about crimes from a day to day basis. 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